[Resolved] Idea Cellular — Network problem

Kshirabdhi Dash

from Vada, Maharashtra

Address:	Thane, Maharashtra, 421303
Website:	no

Dear sir,
i am a idea post paid sim customer provided by my company Ultratech cement LTD, Mumbai, thane, palghar. 421303, i am facing problems in my network all the time. my sim network is fluctuating, no network symbol always for which i am facing problems.
i have contact with cust care many times but problem not solved.
so requesting you to solve the problems in my networks on thinking that i am also adityabirla employees.

my mob no is [protected]
sakti prasad sarangi
Ultratech cement LTD,
Mumbai, thane,
palghar.
421303

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Oct 22, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Idea Cellular Customer Care's response Hi Kshirabdhi,

We sincerely regret the network issue that you are facing. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Regards,
Yogesh

Verified Support

Sep 21, 2016

Idea Cellular Customer Care's response Hi Kshirabdhi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Viral