[Resolved] Idea Cellular — network problem in calling and data network

Bailwal

from Aligarh, Uttar Pradesh

Address:

SHAKTI VIHAR COLONY GAURAKHPUR CHOK ARCEDIA GRANT PREMNAGAR DEHRADUN, Dehradun, Uttarakhand, 248007

I am using three Idea's cellular Numbers at Gaurakhpur barowala Premnagar Dehradun. there is a problem during make a call to any network for last two weeks (not clear voice) and speed of 4G data network also.
please rectify this problem at the earlist.My contact No is [protected], [protected]

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Feb 11, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Idea Cellular Customer Care's response Dear Customer, As per recent communication, you've confirmed that you will not be available in that location where the issue is persisting. Hence, requesting you that once you get back to the same location and face the same issue, please get back to us on 198 or 12345 to assist you further. Regards, Prajakta

Verified Support

Jan 11, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta