[Resolved]  Idea Cellular Network Servises — fraudulent recharge

I have recharged my SIM([protected]) assisted modem with 3G DATA; message appeared like this: MRP:Rs 103.00 Credited Vol Kb 358400 Final Vol Kb 358415 Exp Date 29/06/2015 00Hr PRP: 3G Internet expiry29/06/2015 Serv_tax: Rs 12.649 Proc_fee: Rs 90.350 Rec Time: 6/15/2015 2:52:47 PM. But recharge done by Idea on my 2G network. why??? when I contacted Idea, they told previous subscription of 2G was over-wrapped. But I never used 2G on this Idea number.This kind of cheating occurred to many, I heard. KICK OUT BLOODY IDEA NETWORK. ABSOLUTELY FRAUDULENT Please help me !
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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