Idea Cellular — Network signal

Address:

C. P. W. D colony (new), bnglow no 17, type 3A, qut no. 3, civil lines, near gajanand maharaj mandir, Futala road

Data card no. [protected] and [protected] is not working it's showing nil. I am not getting any network and internet for more than a week now. Validity is up to 13 October 2021. please kindly resolve the problem as fast as you can.
thank you.