[Resolved]  Idea Cellular — Never Go for Idea Postpaid

Address:

Gautam Buddh Nagar, Uttar Pradesh

Long time back I used idea and left them because of poor services, lot of billing issues. This happened 10-11 years back. Now after long time I got the numbers ported back to idea after getting a good plan. But all that became a nightmare like situation. (I am using this service since last 5 months now.) It all started with internet speed which was worst. Before Idea I used to connect my laptop via phone during non business hours and meetings (no dongles) to surf internet. Check any idea user and they will be able to tell the speed. You are paying for 3G and not getting even 2G. Call drops has increased drastically with lot of network issues. It became worse when I was unable to make bill payment due to some issues see what happened. Their Executives get into your Personal Life All this started with a phone call from a female executive stating that I am calling from Idea (some Balaji Courier Service which later I discovered that she was from idea collection team) and your bill needs to be delivered. I changed my office address which used to be my billing address. I told her about new address. After this what happened was unexpected. She started scanning call details from my old bills and called every possible person asking how they know me, my relation with them and my current address. May be she wanted to double sure that the address I have provided is correct or not. But hardly anyone would know the office address. All people know is the place where you work, no one has the exact address. I did not receive the bill, later I asked them to email me and then I made the payment, shared screenshot of payment made but she continuously kept calling everyone. My security guard got call three times (Why She knows better). Imagine a company allows your executives to get into your bills and do all this crap. In the process of poring number back to some other provide that can provide better services. Never see you again Idea Will Idea take any action of this is a regular practice for collection. Executives Involved Sonia[protected] / Rahul[protected]