[Resolved] Idea Cellular — new 4g sim got deactivated after 8 hours.

saurabh lale

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411052

I got new 4g sim yesterday evening (25 may 2019). My idea number is [protected]. It got activated after 4 hours. I was able to make and receive calls. However on next day morning it suddenly got deactivated for no reason.

Called customer care bu they didn't had any definite answer. They donnt know what to do in such situation. They told they will contact there customer care service but no feedback far. My alternate number for complaint registration is [protected].

This is really pathetic service and eating up my time.

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May 30, 2019

Complaint marked as Resolved

This problem is not yet resolve, My sim only worked for few hours and then stopped working. Its not not activated till now.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2019

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta