[Resolved]  Idea Cellular — NEW ADD ON CONNECTIONS APPLIED BUT SERVICES NOT STARTED YET

Address:

Ludhiana, Punjab

Sir, I am your regular customer and having two add on POST PAID connections [protected] and [protected] for more than last 12 years. I am receiving bill for above cell phones at my present address i.e. 455/11, Blazon Paint Street, Sunet, (near E Block Gurudwara B.R.S. Nagar, Ludhiana where I am residing for more than 20 years. Sir, I have applied for two Add on connection and phone number suggested and two sim given to me by your representative [protected] at IDEA STORE, KOCHAR MARKET, LUDHIANA and told me they will give number 98140 55225 and one number ending with 000125. But message received by me for activation are [protected] and[protected] when I contacted your rep. she said that this number is not possible because a due is pending for 000125 and she will issue [protected] but she did not fulfil her commitment. On 29th nov. I received two messages that your request for above connection is negative due to reason : Ngtv.Address. I again contacted your representative and told that I have above two connection and regularly receiving bills on this address, each and every bill is paid in time by me. How, this address can be negative. They again send some person having cell no:[protected] who contacted me on my cell [protected] on 30.11.2014 and he visited my address on 30th nov. and again I talk him and he said that enqiry has been done and your connection will started withing 24 hours, but I surprised to see two messages again on my cell [protected] ïs negative due to reason:Ngtv. short address. Sir, I request you either activate new connection or tell me reasons for not activation of connection, otherwise I will be left with no Option but to transfer my earlier connections to other cellular company for reason stated above. Regards, Ravinder Pal Singh, [protected]