Idea Cellular — New Idea Prepaid SIM not activated

Address:

Mumbai City, Maharashtra

I have purchased new IDEA pre-paid SIM card by submitting all relevant self-attested documents from Idea store, Colaba on 1st Nov 2014 with promise that the same will be activated in next 24 hrs. Now Its more than a week and still my number is not activated yet. I went to same Idea store for inquiry but they refused to cooperate by saying --your papers are with ministry(really???????) so we cant do anything. --tumhara number chalu nahi hota toh kya me deewar pe sir phod du(See the efforts). --when i requested to surrender my new SIM card he simply refused to accept it by saying that now the same number is already registered with your details and something happen you will land in Jail...(directly?) My new Idea number is [protected]. I hope to resolve it at earliest or i need to escalate the same to higher appropriate forum.. Thank you.