[Resolved] Idea Cellular — New postpaid sim not activated

Sarthak Adsul

from Darwha, Maharashtra

Address:

Solapur, Maharashtra, 413001

I have taken new postpaidsim from field ofcr. From last 10 days sim is not activated. I am calling him everyday but still no response. Kindly check if fraud is there. Name of field Virendra madsare. Contact [protected]. Why so much delay. Reputation of idea is spoiled. Has taken 300 Rs from me.Idea is ignoring my calls. Why they are not activating my sim . I doubt there is any fraud . Please look into matter

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Mar 20, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Idea Cellular Customer Care's response Hi Sarthak,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Abhijit

Verified Support

Feb 08, 2017

Idea Cellular Customer Care's response Hi Sarthak,

As per your telecon with our customer service associate on 8th February 2017, we wish to affirm that your concern has been acknowledged and a complaint for activation pending has been initiated by us under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Abhijit

Verified Support

Feb 15, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor