[Resolved] Idea Cellular — new postpaid sim not activated, unable to contact 59059 from last 5 days

abdulqadir999

from Bhopal, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 731

Hi idea,
I have bought new idea sim [protected] on 18 october 2017 nd in evening i got sms on my alternate number to activate sim by calling 59059. From that time till date i am trying 59059 but it is not connecting.

When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059. I think these less skilled resource just work like parrot and only say single line and don't give logical answer nor try to help.

I am every day getting sms on my alternate number to call 59059 and get your connection activated but 59059 is not connecting. Pls provide any other number or activate services of my new idea number [protected].

My alternate number is [protected]

Thanks,

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Nov 30, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience. We have noted your concern our team will get back to you at the earliest to share an update regarding the same.

Regards,
Lakshmi.