[Resolved]  Idea Cellular — new sim with same number

Hello sir,
I have lost my idea sim then i called customer care and block the sim then they told me to go nearest idea store for getting new sim with same number but now after 1week even submitting same documents the sim not yet active store member saying call customer care for activation and customer care saying we can't active sim store member has to do that.
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Nov 5, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response
Hi,

We request you please visit nearest idea store & submit document.if number is available we shall help you for the same.Please dial 198/12345 from store location if further any issue face.

Regards,
Simranjeet Arora.
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