[Resolved]  Idea Cellular — no connectivity for postpaid connection under prepaid no. portability from tata to idea

Address:411002

I, vinayak medhi paid rs.300/- on 13.10.17 to idea dsa - karvewnagar, pune... Their representative got filled in form and submitted to idea office on 16.10.17.. I got msg. From idea about receipt of my application.. Then again on 21.10.17 kyc confirmation was done. Again for the same work i completed the formalities for kyc again on 25.10.17... Mean while i was interacting with idea cces and supervisor (Suhail sayyed)... I was promised connectivity on 22.10.17 first... Then on 27.10.17... Today it 27.10.17... No connectivity... Calling many a times is of no use... No one is interested in my connectivity of no. Including idea's appealiate authority... Mail sent to them on 26.10.17 is also not replied by them... I never knew idea would be having such a worst negligent service and approach towards its 13+ yrs. Old consumer also...[protected] / my present communication alternate no. Is [protected]... I know this writting is also will be useless... Even then i am trying... Dsa also does not give receipt for rs.300/- activation.. They say it is not their practice... This all mess is really troubling small conumer like me.
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Nov 28, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Oct 27, 2017
Updated by vvmedhi
All Big companies only ask to talk to call center executives...practically they can do nothing other than Saying " Sorry" And Thank you"..They would never give no. of their bosses..beacuse all bosses at all levels from all departments...want their peace of mind...they are hardly worried about consumers' peace of mind and service...if given to them or not...If you see no personal of even land line nos. of concerned bosses/ Managers are given ob web site...In fact..Govt. should make it compulsory for all companies to display their respective department Managers on their web site.
Verified Support
Oct 28, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, we wish to affirm that your concern has been discussed and resolution has been communicated.

Regards,
Lakshmi.
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