Idea Cellular — No cooperation with a regular and devotee customer

Address:	Gurgaon, Haryana
Website:	www.ideacelluar.com

Dear sir, i am using idea postpaid number [protected] since 2011 in madhya pradesh and at present i am in gurgaon (Haryana) and here i take another new idea postpaid number [protected] since 3 month with continuing my mp number [protected]. but in current i am not satisfied due to company mistake i. e. "when i am using idea internet in previous month then a return message has continuously returned on my mobile, till 19 dec 2015 i received message from idea that u have 365 MB internet data for use & u can use this data till 9 jan 2016". but after using approx 200 MB data my outgoing services was temporarily barred, i called with customer care on 21 dec 2015 for the solution of my problem that how my outgoing is stooped ? Then mr. Manish said that ur outgoing is stopped due to exessive use of data ur limit, whereas i was using internet data on receiving message from idea that "u have 365 MB data for use till 09 jan 2016", then why i would pay the amount of excessive use data, i have paid my monthly rental Rs. 460/- and after that i received msg again for paying the amount of excessive internet data Rs.657/-. There are five another idea postpaid numbers are used in my family since long time. 1. [protected] 2. [protected] 3. [protected] 4. [protected] 5. [protected] Sir my whole family use idea numbers from starting so please co-operate us as customer, because i am not interesting to pay the remaining amount because these was not my mistake.pls