[Resolved]  Idea Cellular — no help from idea department regarding network coverage in azamgarh district o[censored]ttar pradesh department

Respected sir / madam

My name is virendra kumar

This is my idea number
[protected]

This is my address
Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

Latitude 26.07488 and longitude 82.72963

We are facing huge network coverage in our area we had called customer care many times but no action taken we had complaint issue to nearest gallery of idea cellular but no action taken

Idea is always known for best service and resolution... But we can't get any help from idea uttar pradesh department...

Idea network team is not helping us after esclating many complaint to higher authorities of idea now i will take this report to idea ceo ravinder takkar sir
On their email i'd

And network team of idea department i had not get any resolution from network department of idea

Now i will finally appeal my voice to appeallate desk of trai [protected]@trai.gov.in and chairman of trai dr. R. S. Sharma

I m waiting reply from idea desk to resolve of the network coverage issue on high priority basis plz do the needful on higher priority basis and resolve the issue of network coverage... Even i m ready to give my land for network tower installation if idea department required us.. And also help from all clearance authorities

This is my allternate number if number not get connected
[protected]
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Nov 27, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our record, we've informed you that your concern has been raised under[protected] is in progress and expected date for the complaint is 26/10/2019 & we will get back to you at the earliest.

Regards,
Prajakta
Complaint comments 

Comments

Idea show unlimited vaildity with recharge of RS100, 500, 1000 but they gives only 28days vaildity
Idea Cellular Customer Care's response, Oct 23, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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