Idea Cellular — no network in germany | |||
Dear team, This is the 3rd compliant i am registering in this site. I am here at germany for the last month onward. There is no network connectivity for idea sim for me. My idea number is registered to all my banks and currently i am not able to do any transaction because i am not receiving any otp. This is very pathetic, if you are not able to provide any such support outside india then you should have clearly told in your site. Before i traveled to here, i checked and i see idea has connectivity to 28 countries. If this is case person like me who travel regularly shouldn't us idea sim any more. If you are able to do something on this, please do it immediately. Otherwise first thing i should do after coming to india would be porting my sim and suggesting my friends to not use idea. My idea number is : [protected] Regards, Steve +[protected] Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
I am also facing same problem. I tried to call Idea customer care today. The executive first said that, ''please maintain INR 500 or above balance in your prepaid card'' and few minutes later he said, ''we do not have any tie-ups with German service providers. Sorry for the inconvenience.''
Their are many Idea users from the top management in my company who are frequent fliers. This is going to be a big problem for them. I hope Idea will come up with a solution for this soon. If not...yes...As you mentioned, porting is the only solution.
Regards,
Anshul