Idea Cellular — No network in my working sim last 24 hours

rahul122487

from Thiruvananthapuram, Kerala

Address:	382405
Website:	Idea

I have given application to migrate from Postpaid to Prepaid, after clearing my due bill for the previous month. Physically, I had submitted all my documents with photographs along with original documents to verify for migration at Idea store. They had Inactive my Postpaid Sim before more than 24 hours, but the Prepaid Sim which they had provided is still Inactive and it is more than 24 hours, my working contact number is out of work because of this inferior service. HIDDEN CONDITIONS VERY SLOW RESPONSE POOR SERVICE

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

rahul122487

from Thiruvananthapuram, Kerala

My problem solved, my working SIM is active now, but service is very slow.
Thanks