[Resolved] Idea Cellular — No recharge done but amount grabbed by retailer | |||
On saturday10nthjune at 4.31pm in laxminagar area rajkot gujarat i requested to masterpay using retailer for 50/_ idea prepaid recharge then he demanded 50/= before recharge and my mob. No. Which is [protected]. Then he used masterpay app. For the same and shown me the message of success. I was in very hurry that time becoz of heavy rain forcast. But till date i have not received any type of recharge message.. I checked n talked to idea cust. Care also but no recharge history found. Finally i revisited retailer but he refused to listen anything & shown me that message success on his mobile which he received from masterpay. And this is how i lost my 50/=... This is full cheating... Was this information helpful? | |||
Jul 21, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Idea Cellular Customer Care's response Dear Vimal, We are sorry to hear about the unpleasant experience. As checked in our system that Rs. 50/- has not been done by retailer and please re-visit to the same. Please recharge the amount again. Regards, Vicky | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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