[Resolved] Idea Cellular — no service on sim

Amaan Ajaz

Address:	Green Avenue Colony Peerbagh, Hyderpora., 190014
Website:	www.ideacellular.com

I own an Idea 3G prepaid sim. I was using the sim till August 2019. And then I stopped using the sim till Jan 2020.That means I didn't use my sim for nearly 5 months. Now I wanted to use the sim again so I recharged with the ₹199 pack that gives benefits for 28 days. But my sim is continuously showing no service even after recharging with the pack. I tried to use the sim in another phone but it didn't work. I also cleant the sim and inserted it again but nothing happened. Please help and fix this issue.

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Mar 2, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further

Regards,
Prajakta