[Resolved]  Idea Cellular — Non access of intetern

Address:Panna, Madhya Pradesh, 488050

Idea is totally making fool to its customer.
I took a net pack for net setter ([protected]) of 3gb data and received 3gb data as retailer promised.
Now the problem is net cant be accessed
Retailer recharge the sim for rs 10/- and net was accessed for few seconds and again it was off and balance of rs 10/ become zero
Contacted cust care 10 times and all reply from cust care are different.

This additional recharge of rs 10/- has been done thrice (rs 30/-) and still net is not accessible. it worked only for few seconds till rs 30/- finished but still net pack 3gb is not working and the reply from customer care are different as they only making chu... to customers.

Other retailer is suggesting to take 4g netsetter with offer of 3gb data each month for 5 months.

Oye, why i should not go to opt reliance 4g offer once it offers unlimited data for 6 months?

Top making chu... to your customers. who will refund my money or give service for the money i have paid for data recharge to this sucking comp idea?

Its cust care works like beggers and alwasys misguiding
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Jul 09, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
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