[Resolved] Idea Cellular — non activation of sim card replaced

adlim75

from Amli, Dadra and Nagar Haveli

Address:

380015

Very hopeless service by your idea stores. They dont understand the matter and just push the customers here and there. My mobile was stucked and when asked on 12345 they advised to visit idea stoer. I visited 2 different stores in ahmedabad they changed my sim card, obtained all proofs in 3 days and till date my card is not activated... Today also they say it will take 24 hours. Very bad experience... Even after using card since 20 years... No value of customer... Bodakdev staff told... You can go any where and make complaint... It will take 30 days...5 lac customers are there and we dont care if you go... Not ready to listen anything... Very bad... I have send sms for portability today.

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Dec 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. To help you with your concern, kindly help us with your Idea contact number for which you're facing the issue along with the My Idea Store details you've visited.

Regards,
Lavina