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Idea Cellular

[Resolved]  Idea Cellular — Non availability of micro sim

Address:Mumbai City, Maharashtra

I have migrated from vodafone to Idea as the vodafone service was bad but after migrating to Idea i came to know that idea is more phathetic than vodafone. 1st they dont micro sim. I have contacted their Kandivali, Malad and borivali centre but they dont have. Sometimes i dont have network and my net is not working properly. Few days back my calls were not coming and i used to get miscall alerts. After complaining also they dont even bother to rectify it. This is really phathetic as the company doesn't have micro sim. I have cut my normal sim card to micro sim as i am having Nokia Lumia 625. Kindly let me know the availability of micro sim and improve your service. If you dont have micro sim so that i can again go for portability. Regards Nilesh [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jul 18, 2014
Updated by veeranilesh I have received micro sim from goregaon idea gallery. After it was activated from their side i came to know that the microsim is corrupt. Now i am completely helpless as the old card is also not working as it got deactivated and new card is also not working as it is corrupt. SO NOW NO INCOMING CALLS AND NO OUTGOING CALLS AND FROM TOMORROW ONWARDS I WILL BE AGAIN OUT OF STATION FOR NEXT TEN DAYS AND MY BUSINESS IS STUCK UP BECAUSE OF IDEA. This is really really ridiculous as such big company IDEA who are investing crores of rupees in advertisment but cant invest for making good quality of microsim. A.nd how corrupt sim card comes into the market as they might be having QC department

DONT GO FOR IDEA NETWORK AS THEIR SERVICES ARE [censored].
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Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 8th July 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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