[Resolved]  Idea Cellular — non conversion of idea postpaid into prepaid and postpaid plan changed without any consent

Address:	Solapur, Maharashtra, 413307
Website:	idea

Respected i am having idea postpaid mobile connection [protected]. Now i want to convert my postpaid number into prepaid services. I visited to dhayari idea showroom on 11/08/2018 at 1800 hrs. I paid all outstanding bill. Your person told that it will complete within 33 hrs. But next day one call came and seema madam pressed to change my plan to rs.199. I refused to do that but without my any consent she cahnged may plan. It is observed idea is sending the mails for all transactions but is any reply from my side getting you by mail to change plan. Your representative telling and without listing or refusal sent mail that plan changed. So i opted for mnp and quickly surprisaly call got idea and assured that your number will be convert into prepaid so i cancell my mnp request. I went to idea shop to change my connection into prepaid but he told that it is not possible to convert into prepaid. Kindly guide regarding this matter and give proper number should whom i will call ides showroom. Otherwise allow to port my card to other operator. Pl note i never opt for any postpaid plan change i want only & only prepaid. Regards. Deshpande vikas vilas sangola... Mob.[protected].