[Resolved] Idea Cellular — non refund of extra amount paid during postpaid to prepaid

Vishal136

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411045

Sr number : q[protected]
Above is the complaint number for a refund from idea cellular for rs.73.75/- since nov 2017, they just keep saying that they have sent the dd on the address which was never received.

I raise the complaint against the same in mar 2018 but still, they have not sent any dd.

I want my payment of rs.73.75/- plus additional late payment charges of rs 50.00.

If idea expects a late payment charge for late payment of pending bills so do i.

Kindly take this as most urgent.

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May 29, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We've forwarded your concern to the respective team, our concerned team will get in touch with you for the same.

Regards,
Lavina

Apr 27, 2018

Updated by Vishal136 I have waited for more than 7 days after this rely and still there is no action taken.

Verified Support

Apr 28, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the delay in response. We would like to inform you, that your concern was forwarded and the same has been concluded that the refund cheque has been already delivered on 12th December 2017 towards the given number i.e. [protected].

Regards,
Lavina

May 15, 2018

Updated by Vishal136 Please submit the POD as there has no cheque received .