[Resolved] Idea Cellular — non subscription of music station

 
1 Review
 Sarala N on Nov 7, 2017
Hi,

My no.+91 [protected], is subscribed with idea music station which was not done actually by me. But when i tried to unsubscribe with 54321, *, 1 it is not taking the option 1 to unscribe but taking option 2 alone to change the language, this is ridiculous. I have tried more than 20 times on this 54321 number it does recognise the option im selecting that too only for unsubscribing other options it is recognising, this is not acceptable and i am daily getting reduced with rs.5 in my balance.

Hence please unsubscribe it immediately.
Complaint marked as Resolved Dec 14, 2017

Complaint Status


[Nov 07, 2017] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Nov 10, 2017
Dear Customer,

Sorry for the trouble caused. As checked and found, while using internet wap service has been downloaded. So the charge are deducted accordingly. You can dial 155223 to deactivated the VAS.

Regards,
Lakshmi.
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    Idea Cellular - non subscription of music station