[Resolved] Idea Cellular — Not accepting documents for postpaid to prepaid conversion

mukeshlc

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra, 440014

Anisha enterprise an idea gallery in jaripatka Nagpur Maharashtra is not accepting request for postpaid to prepaid conversion, they are saying go to the store from where u have taken the connection. Customer care representative is saying u can go to any gallery, my time is wasted again and again and the problem is not resolved. The store is at main Bazar road jaripatka

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Feb 14, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

Idea Cellular Customer Care's response Hi Mukesh,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Abhijit

Verified Support

Jan 13, 2017

Idea Cellular Customer Care's response Hi Mukesh,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhijit