[Resolved] Idea Cellular — not activate this sim till yet and no network | |||
I had 3g idea sim no. Is [protected] after some time this has been blocked i purchase a new sim on idea outlets with same no. And i activated this sim also changed this no. To 4g sim with same no. But after 2 month again this sim has been blocked why i don't know there are no network in my phone when i put this sim on phone. My alternate no [protected].. Please do the needful. Asap. Was this information helpful? | |||
Jan 24, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 19, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As checked, the number you have shared is Inactive with us due to non-usage. Regards, Sneha | |||
 2 Comments | |||
Comments
[protected] sim closed
Idea Cellular Customer Care's response, Dec 30, 2017
Verified Support
Dear Customer,
Sorry for the trouble. As checked, the services for the given number is active. For further assistance kindly contact us on 12345 or 198.
Regards,
Lavina
Sorry for the trouble. As checked, the services for the given number is active. For further assistance kindly contact us on 12345 or 198.
Regards,
Lavina
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I’m getting messages from number 51998 although I didn’t activated any service . Moreover Rs 3 is deducted from my balance . It has happened 2-3 times . Kindly refund my amount immediately and stop deducting my amount .
Apologies for the inconvenience caused. As checked, you have raised the request post 24 hours of the deduction. Also, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198.
Regards,
Lavina