[Resolved]  Idea Cellular — not converting my number from postpaid to prepaid.

I contacted idea store of model town panipat haryana for converting my idea postpaid no. To prepaid. Two times i submitted my id but the store madam didn't convert my idea no. Either time. Two months i tried paid 5 visits but she didn't convert my no. Reasons best know to her. 2nd time she told me. Aapke bill banega thode dino mein uske baad aa jana bill bharke. I went again she again gave another lame excuse. Now first month i paid my bill. 2nd bill have some issues vas subscription due the reasons i dnt know. I tried to stop by sms stop but still it didnt stop. Now i cant pay 2nd of as if the fault of the idea operator.
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Oct 31, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked, your concern is in progress and you shall hear on the same at the earliest.

Regards,
Lakshmi.
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