[Resolved] Idea Cellular — Not deactivating my broadband account

ranjan.amit

from Noida, Uttar Pradesh

Address:	411033
Website:	www.ideacellular.com/broadband

I had already raised my request to deactivate by account form[protected]. All formalities regarding that is already done and ticket is closed. Then Why you are always sending me BILLS.

All my bills are already paid but after repetitive call to your Customer Care, they are not deactivating my account.

Kindly Check my Tickets for your confirmation. If you will continue with these behavior then I am sure that I will never opt for any IDEA services.

Account Number :[protected]

Idea Broadband

My Ticket for deactivation:
Service Request has been generated. Please find below details:
Ticket Date : 14/Jan/2017
Ticket Number : TCT[protected]

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May 22, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Idea Cellular Customer Care's response Dear Ranjan,

We are sorry for the inconvenience caused to you. We have noted your concern and also your contact details. Our team will get in touch with you soon.

Regards,
Vicky

Verified Support

Apr 21, 2017

Idea Cellular Customer Care's response Dear Ranjan,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Shruti