[Resolved]  Idea Cellular — not getting internet speed..

Dear sir/mam. I m using idea network.. Yesterday i recharge my no. With rs 398 in which i get data which can be used as 2g/3g/4g. But i am getting only 2g speed i want to get 3g speed. My handset support 3g and in my area 3g service is available.. I complain about this to idea they tell me different different ways to get 3g speed but i am not getting.. This is my case
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May 18, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. As per our record, the complaint has been raised for your data service concern and our respective team had contacted you for which you've confirmed that your issue has been resolved for the same. Hence, the case has been closed. However, we suggest you to dial 123456 from your mentioned number for GPRS settings. For further assistance, you can reach us on 12345 or 198.

Regards,
Lavina
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