Idea Cellular — not getting message on reissue sim card

Address:

Pune, Maharashtra, 411027

I have lost my mobile on 23/07/2015 . I got a new idea card on 24/07/2015 . Card got activated but I am not able to receive any messages from another number as well as any OTP from bank numbers .
It is creating lot of ruckus in my day to day lie .
kindly address the issue on priority before it is getting worst .