[Resolved]  Idea Cellular — Not giving the service and taking the full money

Website:

www.ideacellular.com

DEAR SIR / MDAM

I repeatedly telling the billing issue is THEIR end and i sent plently of mails to customer care services, after that i came to know that send mail and calling customer care is no use, every useless replies which i got - and i paying the rental plan as agreed - which i am not getting the full service for the last 3 months -

I have the proof of emails about the issues and stupid replies what i received from them

Incoming and outgoing service has been not properly active in my number for the last 3 months
[protected]

Billing issue. From their side. Dec and jan generated bill

I paid my full money. Rental plan as agreed.

they are charging full rental money every month which I am paying till date. they are not provided the service for any of the month. Every month I am facing the problem outgoing service barred and incoming calls on hold, they need to give refund for the last 3 billing cycle nov, dec and jan which i paid and not giving the proper service. Even though my credit limit is 1500rs. outstanding says 660 Rs which is not due to me

Saturday 18/2/2017. I received call from your tele caller team from Idea, when I gave the porting request to other network, she guaranteed me outgoing will be not barred for next 15 days from the billing cycle period, after the call from 20th feb outgoing calls barred and 21 st feb incoming calls on block, and she agreed that she will give waiver of 400 Rs on my outstanding in the outstanding and I asked to downgrade my plan. Which she done on the same day.
When I spoke to customer care on 21st Feb 2017 about issue, that ####### name called Aslam Basha, Team leader from Bangalore. I need to talk to that lady. Who called me to discussed about problem faced in IDEA Network, I told him to transfer the call to particular team. So I can clarify with her, Aslam Basha is total waste to idea network. Customer care is 200% worst in the compared to other network,

This types network looting the public so much.

In December month from 12th dec. no proper network due to cyclone attack. No proper network and data during that period Till jan 8th.

You caused me so much for the last 3 month. Due to disconnection of frequently and I faced loss of money in terms of my work

My claim amount is 100 times more what i paid.

1. They need to clear my outstanding amount which I never used. And which I never take.
2. Outgoing and incoming calls to be restored
3. I claim amount. 100 times more what I paid for the last 3 billing cycle. Approx 500x3 month x 100 times= Rs. 1, 50, 000/-

4. i need my number back -

they can contact my alt number below

Thanks
Shoaib
Alt number. [protected]