[Resolved] Idea Cellular — Not issuing the refund

mullaivendan chandran

Address:

560078

I have moved out of the idea on jan 28 and still they have not refunded the outstanding balance i had on idea. When i called the customer care they are asking to go to the idea outlet and when going to the outlet, they are asking me to call the customer care number. Nobody is serious about this and kindly let me know how this can be made legal. I have an outstaniding amount of ruppe ~1800 on the number [protected] when i used the idea network. Till today i have got the amount refunded.

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Aug 25, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

Idea Cellular Customer Care's response Hi,

As per details checked, your concern is noted and resolution is communicated.You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.