[Resolved] Idea Cellular — not porting and non response

rajeev1921

from Jammu, Jammu and Kashmir

Address:

110010

I have been harassed for over a month for porting out of idea, i must have given 50 calls to idea customer care. I deposited pending amount twice but they are delaying the porting hence bill gets increased and response given is that due to technical reason porting request is rejected. I spoke to tushar and madhuri idea senior customer care representative they promised of prompt action but its over a month i am still not able to ported out.

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Feb 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As checked, we're unable to fetch the details for the given number as the given number is inactive with us. Hence, we request you to provide us the appropriate number to assist you for the same.

Regards,
Lavina