[Resolved] Idea Cellular — not providing benefits as offer

[email protected]

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi
Website:	gmail

I recharge my no [protected] with 398 couple of day earlier. But today my call is not connecting on any number. So i call on 198 to get information regarding this but the man speak with me very rudely say 'ye aap ka tension hai' and when i ask about my offer he said "idea m call karne k liye dhanyewad aap call disconnect kare" and put my call on mute.
So please look after the matter and considered it.
Expecting good from idea.

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Feb 17, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, please provide us with some information about your concern like executive name and number, so that we can assist you further.

Regards,
Prajakta