[Resolved] Idea Cellular — not receiving any sms

sheikh faizan

from Kanpur, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208001

[Resolved] Idea Cellular — regarding non-receiving of text messages after upgrade to 4g

3 Reviews
Yogesh Pakhale on Sep 15, 2017 Submit a Complaint
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.

When i approach to outlet of idea they told to contact customer care & helpless.

I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...

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Jun 3, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern with regards SMS issue has been resolved. Hence, the case has been closed. Also, we've taken note of your feedback for further improvement of our services. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina