[Resolved]  Idea Cellular — Not refunded, my recharge amount

Address:Chennai, Tamil Nadu, 600089

Hi,

This is dayakar kamma, i have recharged the 3g data with rs.194 to 1.5 gb with 28days validity on june 07, 2016.

On june 08, 2016 unfortunately, i have recharged 72 rupees with 300 mb 2g data.

After that my 3g data is got cancelled and activated with 300 mb.

I have called to customer care, they told that.. Will not give the 1.5gb 3g data to back and confirmed

Now the problem is: unfortunately i have recharged the with rs.72 instead of r.70 talk time recharge.

So, i am requesting please raise a complaint against to them to provide the my 1.5gb 3g data.

Thank you.
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
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