[Resolved] Idea Cellular — Not releasing the Connections

shivanshnagpal

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302002

Idea is not releasing my mobile number from IDEA, Previously i had applied on 27/08/2016 they rejected due to sign mis-match, then reapplied on 3/09/2016 with the letter of sign mismatch submitted to idea, Still rejected without any reason and re applied on 9/09/2016 and still not realing it.
Its A CUG connection: Mob: [protected] total number of connections 9.
I want to port out of IDEA Rajasthan and Port in into AIRTEL Rajasthan.

Please help us in this matter as they are not giving us any reason for rejection of all the connections.

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May 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Sep 15, 2016

Updated by shivanshnagpal Total Number of connections are 7.

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Paras

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 16th September 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Paras

Verified Support

Sep 20, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor

Oct 03, 2016

Updated by shivanshnagpal Compain not solved. only FALSE HOPES...