[Resolved] Idea Cellular — Number not activated since 5 days

Shishpal Panwar

from Hapur, Uttar Pradesh

Address:	Dehradun, Uttarakhand, 248001
Website:	Ideacellular.com

Hi
I am using [protected] from last 3 years . My phone was stolen at 18 April and requested for dummy sim at 20 April but 5 days are spent but still my sim not activated. Everytime when I called the idea support team Everytime that says a new issue regarding activation. I have submitted for copy and other related documents and also submitted fee of 80 rupees .
I lost my communication with my related people and also lost communication with my bank as the number is used in my bank information. I lost hope getting this number back as the behavior of support team is not good

Tell me why should we believe in your services because customer has no value in your company.

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May 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Idea Cellular Customer Care's response Dear Shishpal,

We understand how frustrating this can be. We will get back to you with an update shortly.

Regards,
Shruti

Verified Support

Apr 27, 2017

Idea Cellular Customer Care's response Dear Shishpal,

As per your telecon with our customer service associate on 26th April 2017, we wish to affirm that your concern has been acknowledged and a Complaint for Coverage issue has been initiated with us under Reference Number 1-[protected] you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Sonal