[Resolved]  Idea Cellular — Number_portability from himachal to punjab

Address:144001

My name is vikram partap singh. My mobile number is [protected] which belongs to idea cellular network. I have been using this number for more than 4 years in himachal network but as i got it transferred to punjab network, i have seen deceitfull management of this network. I was told by the customer care office(Jalandhar, near bus stand) to submit identity proof and i submitted them thrice(Driving license with photograph). My number started but only for one week and i received a message that my documents were not forwarded. Currently my number is not working. I tired of visit customer care office and my number is not working. If this is idea's 4g network which cannot work in a city called jalandhar then its better i should swap my number to some other network.
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
My alternate number is [protected]. I again visited idea customer care two times a day but was attended rudely.Miss. Rajvinder was the madam in charge at the office, she even told me to change my number. I am really fed up off this network and the management of the organization.
Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for call connectivity has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 20th Apr 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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