[Resolved] Idea Cellular — number porting failure | |||
I was porting my rcom number to idea network. Before starting the process i was getting call from the customer care executives several times a day but the day process started i didn't get a single call from them. Actually on saturday, 16 dec the person from idea came and did all the formalities. Same day in the evening i got a message that my request has been rejected. I called that person he assured me that don't bother it will be done. Since then i didn't get any message nor anybody from idea called me. I was totally blind, i was not getting any message whether the porting process is on or not. Whenever i called none of the cce took my call seriously. They keep on saying that they will call later that they never did. Two days before i talked to senior person from idea and he assured me that my porting will be done in two days. Today on 22nd december when i called i was told that your porting request has been rejected. For a whole week every one gave fake assurance, they wasted my time. I could have approached to some other network. I am really disappointed by the behavior of your cces. They don't even talk with manners. Was this information helpful? | |||
Jan 31, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 31, 2017 Idea Cellular Customer Care's response Dear Customer, Kindly share your contact number so that we can discuss on your concern. Regards, Neha | |||
Add a Comment | |||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment