[Resolved] Idea Cellular — Number terminated without any intimation | |||
The address verification completed for my dongle having mobile number [protected], I used the number for one month and even paid my First Bill also. Now they have terminated my connection without any prior intimation. I am trying to contact Idea Customer Care but there number is not accessible. I contacted with local idea representative and they have mentioned that due to address issue it is terminated. I am failed to understand but Idea people are doing, they are mentally harassing the customer. I applied correctly, paid bill on time and still my connection is not working. Kindly activate my phone number today, due to non availability of my dongle, I am losing my business proposals which will directly affect my job. My mobile number is [protected] Was this information helpful? | |||
Jan 24, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience. Your contact details are with us and we will get back to you soon. Regards, Raj Verified Support Dec 20, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 20th December 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Esther Verified Support Dec 24, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Abhijit | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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