[Resolved] Idea Cellular — Offer not fulfilled by idea cellular

[Resolved] Idea Cellular — Offer not fulfilled by idea cellular

S sande19 from Mumbai, Maharashtra

I wanted to recharge my idea SIM card. So I checked for any offer if available on Idea cellular website. Website showed the offer of 2GB 4G/3G data + Rs.100.00 talktime validity 28 days on recharge of Rs. 148.00. so I recharged my idea account by online payment of Rs.148 on 5th January 2017. And I have got the SMS stating that the offer will be updated very soon. When I checked my balance I have seen that I have got only 512mb data and only for 14 days. This is the cheating by idea cellular. I am attaching three snapshots as a proof showing 1. Offer 2. SMS showing balance. 3.recharge and payment details Kindly look in the matter and resolve the issue as early as possible. +3 photos Was this information helpful? No (0) Yes (0)
Jan 6, 2017 Complaint marked as Resolved The talktime of Rs.100 and 2GB data has been credited in my account Idea Cellular customer support has been notified about the posted complaint. Jan 05, 2017 Updated by sande19 One more snapshot added here Verified Support Jan 06, 2017 Idea Cellular Customer Care's response Hi, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Abhi Verified Support Jan 07, 2017 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Tudor
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