[Resolved] Idea Cellular — Offer not given per promise

akala11

Address:	560045
Website:	www.ideacellular.com

Please be inform that I have taken new SIM but offer is not given for the same per promise, They have promise to give 1 GB 4G data and 30p call rate for one month, but they have activated and given 2G data 100MB for 28 days.

I have call to idea customer care but they are arrogant and not ready to take the complain. Very bad experience with idea.

Please help out to resolve this issue.

Mobile#[protected]
Alternate mobile#[protected]

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May 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Idea Cellular Customer Care's response Hi,

We sincerely regret the inconvenience. We will revert with an update shortly.

Regards,
Vicky

Verified Support

Jan 17, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 17th January 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Riya

Verified Support

Jan 21, 2017

Idea Cellular Customer Care's response Hi,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Paras

Feb 06, 2017

Updated by akala11 Hi Paras, What you have discuss its not been communicate with me? Please advice on promise offer?