Idea Cellular — online 3g recharge

I recharge online 3g rs.745 plan on dated 4th june 2015 time 11.42.50 hrs. Awaiting till evening my recharge not compleated by idea. Second time i recharge in evening online 3g rs 245 plan on same number but till today idea did not recharge my none of above plans. As well as sbi bank deducted rs. 745 and 245. So what should I do? no.is [protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for Recharge has been resolved and recharge refunded in 8-10 days. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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