Idea Cellular — Online recharge done for the data pack but still did'nt recieve

Shwethaswth

from Bengaluru, Karnataka

Address:

Dakshina Kannada, Karnataka

Online recharge of amount rupees 98 had been done on[protected] at 15:05:22 for 2G data pack, Transaction ID is D[protected] the amount has been debited from the bank account (Ref No. [protected]). But the recharge of the data pack is still not recieve to the Mobile no :[protected]. Have contacted the idea customer care through call, they are asking to wait for 3hrs or 24 hrs or 2 days .Still didn't recieve the data pack to the moblie no . Its been four days please look in to these

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and the refund of Rs.98 /- will get credited into your bank account within 7 days. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular