[Resolved] Idea Cellular — online recharge without balance

[Resolved] Idea Cellular — online recharge without balance

A Antukaluse from Deulgaon Raja, Maharashtra

Yesterday i.e.on 28.11.17 i did online voice recharge with 34 rs and 40 rs. afterwards found zero balance.Activity sheet is attached for reference .idea constantly cheating and deducting amt with no clue since last 4 months.earlier they activated VAS and deducted 340 rs without showing any proof when and which VAS I activated.Now they have deducted voice recharge amt with no clue. I think i should quit idea service as they could not show evidences and doing fraud constantly..i expect they should respond promptly else i will compelled to exercise some legal options... Anant D kaluse Additional Executive Engineer Govt of Maharashtra. +1 photos Was this information helpful? No (0) Yes (0)
Jan 17, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 04, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We're unable to fetch any details for the given number. Hence, we request you to provide us the screenshot for the deduction done. Regards, Lavina
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