[Resolved]  Idea Cellular — outgoing and incoming service barred

Address:560099

Dear sir

My alternative number is [protected]

This madhusudhan ([protected]) idea prepaid its still disconnected. I am paid bill of 381rs on on 13/03/2018 i am attached bill. And please active my number.

And also called customer care deportment 12345 after that customer excutivy told me after one hr this number is active. And after one hr also not yet active.

I am given one complaint regarding same issue. Complaint number is (2et16euq) after line manager also is not taking proper complaint.

Is name is diwakar (Escalation team manager) i want to know this kind of issue, what kind of action idea will take. Please update the same...

And one more thing i am attached bill. And please active my number.
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Apr 16, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that the services for the mentioned number has been successfully activated from our end on 15/03/2018. Also, we've taken note of your feedback for further improvement of our services. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina
Complaint comments 

Comments

Hi my name is Mohsin Tariq. I have taken the above postpaid number and currently I am outside India. I want to close my number as soon as possible.
Idea Cellular Customer Care's response, Mar 16, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number, for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina

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