Idea Cellular — Overvalued Bill for Oct2014 IDEA POSTPAID

Address:

Pune, Maharashtra

Hi, My Idea Postpaid mobile is [protected] & I am using service since 2009 I am really frustrated by the OVERHEAD Internet charges you have applied for Oct 2014 of Bill amounts 3500/-. My data usage of 600MB was consumed on 19th Oct & I have called IDEA customer care to change my Billing plan as I need more data to Rs 549 monthly Rental plan . But your IDEA customer care representative did not changed the plan on 20th Oct 2014 But he tried to convince me that, I will be getting less billed by sticking to already existing Rs 425 plan; He committed on phone that I will get bill less than 1000Rs I had submitted request for PLAN change to 549 plan on 20th Oct, If this would have been implemented by your team then my bill would have been Rs1800; Now you have send the Rs 3500 bill for Oct month & also stopped all the outgoing call & SMS; Do you mean to take one sided decision to harrass the customer . It's my fault to be with IDEA since 6years & prompltly paid bills on time. This is the way, you guys show your loyalty with customers . Now, trusting on your customecare advise the bill is doubled than expected . Take a note that I am not going to tolerate these things . I am not going to pay a Single Ruppee till you do not make CORRECTIONS in bill.