Idea Cellular — Paid money. No balance.

Address:

Pune, Maharashtra

My number is [protected]. Today 11/07/2015, I filled a talktime balance of Rs.300 via an Idea mobile operator. He took the money, a message came on his phone saying balance has gone but I got neither message nor balance. On calling your Customer Care, they said they can't help me and hung up after which every time I call Customer Care it has been coming as a busy tone saying all the executives are busy. This is not the service I desired when shifting from Vodafone to Idea last month. Please address this issue.