[Resolved] Idea Cellular — Payment deducted Recharge not done

Amaresh_Samal

from Indore, Madhya Pradesh

Address:	Mumbai City, Maharashtra, 400098
Website:	www.ideacellular.com

My 4G mifi no is [protected]. I did a data recharge of Rs. 148 for 6GB, 28 days as shown in the offers for you section. The amount deducted from account but recharge not done.

State Bank A/C Statement : Date 31.01.2017 IGAASGAKR3 To transfer INB Idea IDEA_RECHARGE payment

As it was urgent so recharge done through HDFC bank. Please reimburse the amount of Rs. 148 deducted in the initial recharge.

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Mar 5, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

Idea Cellular Customer Care's response Hi Amaresh,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Vicky

Verified Support

Feb 01, 2017

Idea Cellular Customer Care's response Hi Amaresh,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Naushad