[Resolved]  Idea Cellular — Payment deducted Recharge not done

Address: Mumbai City, Maharashtra, 400098
Website: www.ideacellular.com

My 4G mifi no is [protected]. I did a data recharge of Rs. 148 for 6GB, 28 days as shown in the offers for you section. The amount deducted from account but recharge not done.

State Bank A/C Statement : Date 31.01.2017 IGAASGAKR3 To transfer INB Idea IDEA_RECHARGE payment

As it was urgent so recharge done through HDFC bank. Please reimburse the amount of Rs. 148 deducted in the initial recharge.
Was this information helpful?
No (0)
Yes (0)
Mar 5, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2017
Idea Cellular Customer Care's response
Hi Amaresh,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Vicky
Verified Support
Feb 01, 2017
Idea Cellular Customer Care's response
Hi Amaresh,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Naushad
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information